When the Question Isn't "Who's Next" but "What Happens to Us"

In September, many of my conversations with clients came back to the same concern. I had expected them to ask about CEO succession in the usual way: who the candidates are and when the board will decide. Instead, they talked about continuity, and whether the organization would hold steady while the person at the top changed.

One case has stayed with me. The company's chief executive is in their 70s and has had health problems. There is no successor and no plan. The people around that leader seem to know this, but the subject rarely comes up.

Across these discussions, four concerns kept surfacing.

The first was authority. People wanted to know who would make decisions during a transition and what the next leader would be expected to accomplish. They also wanted to know how the senior team would be brought into line behind that person. When those questions go unanswered, hesitation tends to spread through the rest of the organization.

The second was trust, which does not pass from one leader to the next along with the title. One client told me what she had valued most in a chief executive was someone who took the time to meet people in person. In a separate discussion about governance, participants emphasized the importance of strong relationships with staff, senior leadership and the board. They noted that employees often raise concerns that a board would otherwise never hear.

The third was communication. In a Founder led transition the people involved asked for openness and a clear moment when the wider organization would be told. They also wanted enough notice to adjust. Without that information, speculation tends to fill the gap.

The fourth was whether the handover would work in practice. That meant developing a successor rather than simply naming one, and capturing what the departing leader knows while there is still time. It meant spelling out who is responsible for what. It also meant having an emergency or interim plan in case events set the timeline. That last element is the one the company with the ailing chief executive lacks, and it is the one it may need soonest.

This raises a new success factor for CEO Succession:  Will the organization still know its direction shortly after the change? 

#Leadership #SuccessionPlanning #CorporateGovernance

Next
Next

What I learned from Being a Tiger 21 Chair